NATURE OF WORK
Plans, develops, installs and maintains Apache County software applications, specifically in the Assessor’s and Treasurer’s environments. Manages performance of multiple hardware and software platforms that interface at the most complex level. This is technical work in coordinating and managing a complex computer system' network of microcomputers for county government. Work involves hardware management, coordination of software needs for the system users, coordination of software upgrades, providing resolution of equipment or communications problems, and consultation with users on potential computerization through the use of the systems or equipment. Position reports to the Director of Information Technology. Work may include supervision or other related duties as required.
Manages the installation and maintenance of the software in the Assessor’s and Treasurer’s Offices. Will work extensively with the employees of those offices to insure data integrity and the automation of new processes. Understands relational databases. Installs and maintains Mircrosoft SQL database servers; ensures they are performing properly; analyzes, troubleshoots data or performance issues. Recommends, schedules and performs software improvements; adds/removes new and existing end user accounts; develops, implements and maintains technology policies and training for end users. Analyzes products and recommends use of new products and services to senior management.. Provides operational support of the computer networks and associated equipment; adds and deletes users and other equipment on the system or network; trouble shoots equipment, software, and communications problems; and monitors the system for speed and performance. Duties include discussions with users or potential users of the networks to explain the information technology capabilities of the network being managed; to define enhancements or levels of service expected of the networks; to research current and potential software or programming capabilities to determine computerization possibilities; trains users on the capabilities of the systems and networks; and provides problem determination and resolution for users.
KNOWLEDGE. SKILLS AND ABILITIES
Has considerable skills in analyzing, programming, testing, and debugging computer programs. Has knowledge and experience working with Microsoft SQL databases and queries. Has good "people" skills to be able to ascertain their network, computer and data problems and needs. Learns quickly and desires to enhance his skills. Is willing to attend 1 to 10 day classes in computer hardware and software in locations away from home. Can lift and locate computer- related hardware of from 20 to 25 lbs or more.
Typically requires BS degree and 3-4 years relevant experience, or equivalent.